Jessica T's Tone in Business Writing

Tone in Business Writing:

The tone of a document could be defined as an attitude/ emotion towards the subject being discussed and the reader. The tone of a document is important since it carries the message across to the reader. Some good questions you can ask when determining the tone you wish to prevail are: what is the reason you are writing the document, what you want the readers to take from reading your document/ do and who is the audience?

1. Business writing should be short and formal since it is mostly letters, memos, reports and instructional documents. Do not be too formal though, make it sound more natural and have your personality in the writing. It also helps the reader, from being bored.

2. Emails to close co-workers can be informal since you them on a personal level.

3. Be positive in your writing, even if the purpose of the document is to bring forth bad news or negative news. Turn the document into a positive outlook somehow. Be sincere but honest.

4. Be polite and professional in your writing.

5. Your tone should sound like you are very professional and know 100% about what you are writing about (confidence).

6. Use appropriate, polite, professional and straightforward language.


http://www.writeexpress.com/tone.html


Since some people are wondering how to make a bad news document into a positive outlook, the following video shows how to write a Bad News Message.